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課程名稱 |
品質管理
Quality Management |
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開課學期 |
102-2 |
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授課對象 |
管理學院 工商管理學系 |
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授課教師 |
黃崇興 |
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課號 |
BA3008 |
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課程識別碼 |
701 31500 |
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班次 |
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學分 |
3 |
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全/半年 |
半年 |
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必/選修 |
選修 |
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上課時間 |
星期二A,B,C(18:25~21:05) |
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上課地點 |
管一102 |
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備註 |
限工管系及商研所學生。
總人數上限：40人 |
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Ceiba 課程網頁 |
http://ceiba.ntu.edu.tw/1022BA3008_QM |
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課程簡介影片 |
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核心能力關聯 |
核心能力與課程規劃關聯圖 |
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課程大綱
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為確保您我的權利,請尊重智慧財產權及不得非法影印
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課程概述 |
A comprehensive coverage of modern quality control techniques to include the concept, techniques, design of statistical process control systems, acceptance sampling, and process improvement. |
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課程目標 |
After successfully completing the course, students should be able to do the following:
1. Understand the philosophy and basic concepts of quality improvement.
2. Describe the DMAIC process (define, measure, analyze, improve, and control).
3. Demonstrate the ability to use the methods of statistical process control.
4. Demonstrate the ability to design, use, and interpret control charts for variables.
5. Demonstrate the ability to design, use, and interpret control charts for attributes.
6. Perform analysis of process capability and measurement system capability.
7. Design, use, and interpret weighted moving average and its control charts. |
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課程要求 |
This course will be presented by using lectures and discussions. Student learning outcomes will be evaluated based on homework, exams and term project.
1. There will be one mid-term exams and one final exam (see course schedule). All exams are closed notes. Using any other resources during exams is not allowed. Students are allowed to bring a calculator during exams. There will be no make-up exams except in the cases noted below.
2. The format and topics of term project will be announced after mid-term exam.
3. Homework problems for lectured chapter will be assigned after class. Students are encouraged to complete the homework problems independently and turn it in by 2:20 p.m. next class, the homework will be graded.
4. No make-up exams will be permitted unless official documentation for absences is provided. All documented absences due to religious observances and officially approved trips will be guaranteed as a make-up opportunity. Absences due to other unavoidable reasons (e.g., death in the family, illness) will be considered on a case-by-case basis, with appropriate documentation required. Except in the case of an emergency, the student must always seek instructor consent prior to the absence. Typically, make-up exams might occur before the scheduled absence and as close to the original assignment date as possible.
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預期每週課後學習時數 |
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Office Hours |
另約時間 |
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指定閱讀 |
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參考書目 |
Montgomery, Douglas C. (2013). Introduction to Statistical Quality Control, 7th
Edition. John Wiley and Sons, Inc. (ISBN: 978-0-470-16992-6). 台北市東華書局（代理）
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評量方式
(僅供參考) |
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No. |
項目 |
百分比 |
說明 |
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1. |
Homework |
25% |
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2. |
Mid-term Exam |
25% |
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3. |
Final Exam |
25% |
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4. |
Team Term Project |
25% |
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週次 |
日期 |
單元主題 |
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第1週 |
2/18 |
Course introduction /
Definitions of Quality and Quality Improvement |
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第2週 |
2/25 |
Statistical Methods and Management Aspects for Quality Control and Improvement |
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第3週 |
3/04 |
Quality Management Awards and Frameworks |
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第4週 |
3/11 |
The DMAIC Process |
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第5週 |
3/18 |
Statistical Process Control |
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第6週 |
3/25 |
SPC-The Magnificent Seven & Applications of SPC |
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第7週 |
4/01 |
Control Charts for Variables & Individual Units |
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第8週 |
4/08 |
Applications for Variables Control Charts |
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第9週 |
4/15 |
Midterm Exam |
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第10週 |
4/22 |
Process Capability Analysis |
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第11週 |
4/29 |
SPC with Autocorrelated Process Data
Basic Experimental Design |
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第12週 |
5/06 |
FractionalReplication of the 2k design |
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第13週 |
5/13 |
Class Catch Up (Day-off) |
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第14週 |
5/20 |
Basic Acceptance Sampling Procedure |
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第15週 |
5/27 |
Basic Acceptance Sampling Procedure |
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第16週 |
6/03 |
Basic Acceptance Sampling Procedure |
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第17週 |
6/10 |
Guest Speaker – Project Demonstration |
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第18週 |
6/18 |
Final Exam |
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